Does New Feature on Alexa Together Help Seniors?

Does New Feature on Alexa Together Help Seniors
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Amazon has added a "custom alert" to Alexa Together care service, which will allow pings to up to 10 caregivers when there's particular smart home activity.

Alexa Together is a subscription service designed to help seniors feel more comfortable and confident to live independently; according to The Business Standard’s recent article, “Amazon adds custom alerts to Alexa Together caregiver service.”

This service has many features, including 24/7 hands-free access to professional Urgent Response agents who can get a senior the assistance they need if they say, “Alexa, call for help.”

With a custom alert, the user will be notified if the care receiver, for example, opened a sensor-equipped medicine cabinet or turned on the bedroom light at the right time in the morning.

Users can enable custom alerts through the “More” section in the Alexa Appellant. It requires at least one Echo device for the person receiving support.

Alexa Together provides various remote assistance, including 24/7 urgent-care responses and remote assistance for features like reminders and fall detection with compatible sensors.

The Circle of Support allows you to add up to 10 additional family members or friends to support your aging family member.

This device was created during the height of the pandemic when in-person care was frequently impractical. Still, it’s promoted as a way to give independence to the elderly and others who would otherwise require physical check-ins.

Amazon says there are “multiple layers” of protection to address privacy concerns. This includes limited information in the activity feed and the ability to revoke permission.

Customers can sign up for a free trial of Alexa Together. After the trial period concludes, they’ll automatically be charged $19.99/month or $199/year, depending on the purchased plan.

Reference: Business Standard (Nov. 15, 2022) “Amazon adds custom alerts to Alexa Together caregiver service.”